Shipping policy

Shipping Policy

Order Processing

All orders are processed within 2–7 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information where available.

Shipping Times

Estimated delivery times vary depending on your location:

Australia: 5–10 business days
New Zealand: 5–15 business days
International: 7–30 business days

Please note that shipping times are estimates and may be affected by factors outside of our control, including carrier delays, customs processing, weather conditions, and peak holiday periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Tracking Orders

Tracking information will be provided once your order has been shipped. Please allow up to 48 hours for tracking updates to appear.

Lost or Delayed Shipments

Reel Pursuit is not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control. If your order appears lost, please contact us and we will do our best to assist.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Reel Pursuit is not responsible for orders delivered to an incorrect address provided by the customer.